HERE TO HELP

GENERAL

Services subject to availability and are not available in all areas, please contact Vexus for details. Promotional offers available to first-time customers only. Monthly offer rates subject to applicable surcharges, equipment taxes, franchise fees and other government imposed charges. Installation, taxes, fees, additional receivers, equipment, additional services or features are not included. Subject to credit check and may require a deposit. Not valid with any other offer and may not be transferred or redeemed for cash. Other restrictions may apply. © 2020 Vexus Fiber. All Rights Reserved. This institution is an equal opportunity provider and employer. You can view the full statement at www.ntscom.com/regulatory.

Internet Speed Claims: Actual Internet speeds may vary and are not guaranteed. Internet speed claims represent maximum speed capabilities and may vary based on many factors including website traffic, content provider server capacity, use of other Vexus services, and maximum bandwidth restrictions on customer owned equipment. Speed comparisons based on the estimated time to perform file downloads at the referenced maximum connection speeds. Individual results may vary, but generally, the higher your speed, the better your online experience can be.

TV Channels: Specific channels not available in all areas and are subject to change.

Managed Secure Internet: Required customer-owned 4G/LTE USB Device and must be on Sonicwall’s approved list. Only available on certain models.

Premium IT Support: Pricing based on monthly charge when bundled with Vexus Business Fiber Internet packages. Alternative pricing is available. Contact Vexus for details. Service requires a high-speed Internet connection and must have Windows XP, Vista, Windows 7-10, or Mac OS 10.5 and higher. Hardware must meet the minimum system requirements published by operating system manufacturer. Proactive Health Checks are performed upon request with permission of the customer.

STANDARD OFFERS

Business Bundles – Standard Offers (Internet & Phone): Offer expires 12/31/20. Services subject to availability, please contact Vexus for details. Offer only applies to new Vexus business customers. Promotional price shown is guaranteed for 36 months and includes 75/37 Mbps Business Internet service and Unlimited Long-Distance Phone Service. Promotional offers are only available with a 36-month commitment. Alternative pricing and commitments may be available. Contact Vexus for details. If you change or disconnect any or all of the services at any time during the 36-month promotional period, the promotional pricing will no longer apply and Vexus’ then standard monthly rates will apply to remaining service(s). Early termination of commitment will result in an early termination fee governed by the Vexus Terms & Conditions. Monthly offer rates subject to applicable surcharges, fees, and taxes. Installation, taxes, fees, additional receivers, equipment, additional services or features are not included. Not valid with any other offer and may not be transferred or redeemed for cash. Actual Internet speeds may vary and are not guaranteed. Other restrictions may apply.

Business Internet – Standard Offers: Offers expire 12/31/20. Services subject to availability, please contact Vexus for details. Promotional price shown includes Business Fiber Internet 75/37 service and requires a 3-year term. Alternative pricing and commitments may be available. Contact Vexus for details. Early termination of commitment will result in an early termination fee governed by the Vexus Terms & Conditions. Monthly offer rates subject to applicable surcharges, fees, and taxes. Installation, taxes, fees, additional receivers, equipment, additional services or features are not included. Not valid with any other offer and may not be transferred or redeemed for cash. Other restrictions may apply.

Business Video – Standard Offers: Offers expire 12/31/20. Channel availability may vary by area and may require additional subscription fees. Offer only applies to new Vexus business customers. Monthly offer rates subject to applicable surcharges, equipment taxes, franchise fees and other government imposed charges. Installation, taxes, fees, additional receivers, equipment, additional services or features are not included. Services subject to availability, please contact Vexus for details. Other restrictions may apply.

Business Phone – Standard Offers: Offers expire 12/31/20. Services subject to availability, please contact Vexus for details. Prices shown require a 5-year term. Alternative pricing and commitments may be available. Contact Vexus for details. Early termination of commitment will result in an early termination fee governed by the Vexus Terms & Conditions. Monthly offer rates subject to applicable surcharges, fees, and taxes. Installation, taxes, fees, additional receivers, equipment, additional services or features are not included. Not valid with any other offer and may not be transferred or redeemed for cash. Other restrictions may apply.