Introducing the Emergency Broadband Benefit Program

Vexus Fiber is partnering with the Federal Communications Commission (FCC) to help families who are struggling financially due to COVID-19. The Emergency Broadband Benefit Program (EBBP) is designed to subsidize broadband costs for qualifying households during the pandemic, and is available for a limited time. The program was established by Congress as part of the most recent COVID-19 relief bill.

This webpage provides the latest information about the program, and will be updated as more details are available, so please check back regularly.

Below are some frequently asked questions about the program, eligibility requirements, timing, and steps required to participate.

Vexus Fiber customers enjoying the speed and reliability that comes with Vexus Fiber Optic Internet Service while using their tablet

Step 1:

Apply Online

To help you get started, let’s first make sure your location is serviceable.  Please enter your address below.

Step 2:

National Verifier Application

Fill Out the National Verifier Application on the link below to receive your Application ID

Step 3:

Connect Services

Once you receive your National Verifier Application ID you are ready to connect your services.

Please give us a call at: 800-658-2150

FAQ & More Information

When can I sign up?

The FCC is working to make the benefit available as quickly as possible, but the start date has not been established. Please continue to check this page for updates.


How much is the benefit?

Eligible households will receive up to a $50 monthly discount on broadband services, and up to $75 for people living on tribal lands.


How do I know if I’m eligible?

One member of your household must meet one of the following to participate:

  • Qualify for the FCC’s Lifeline program (an initiative that provides discounts on telephone and broadband service), including those who are on Medicaid or receive SNAP benefits.
  • Approved for the free or reduced-priced school breakfast/lunch program, including through the USDA Community Eligibility Provision.
  • Experienced substantial documented loss of income since February 29, 2020 with total household income below $99K for single filers and $198K for joint filers.
  • Received a Federal Pell Grant in the current award year.


How do I know if I qualify for the Emergency Broadband Benefit Program?

Visit this webpage to determine whether you qualify:


What do I need to do if I qualify for the Emergency Broadband Benefit Program?

Applications will become available when the program opens later this spring. You will be able to apply online, through the mail, or by contacting Vexus Fiber: How to Apply — EBBP


How long does the benefit last?

EBBP is a temporary program that expires when funds are exhausted, or six months after the Department of Health and Human Services (HHS) declares the end of the COVID-19 health emergency (whichever comes first).


How many people in my household are eligible to receive the Emergency Broadband benefit?

If any one member of a household is eligible, then that household is eligible to receive the Emergency Broadband Benefit. However, the Emergency Broadband Benefit is limited to one monthly service discount per eligible household.